Blackstone offers a chatbot that can automate your sales process through conversational commerce. This will help you sell your products on your customers prefered messaging platforms.
Chatbot solution that will help give your customers an easy way to order directly from your restaurants using whatsapp channel, facebook, twitter, or any other social media platform, this will significantly enhance the customers purchasing experience and increase their loyalty:
•Ordering chatbot that can take your customers orders (Direct orders or can ask the user a set of questions to help him in the purchasing journey).
•Help your customers track their orders.
•Send notifications when orders are ready or deliveries arrived.
•Upsell your products.
•It can capture and store customer information like name and address for future deliveries.
•Advanced features such as capturing delivery address from a shared current position
•Integration with your POS and internal systems and payment gateways.
•Chatbot can also be a channel for your customers to raise their complaint.
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