OTRS : Service Management tool

Description

OTRS: A smart, agile, safe communication platform
OTRS is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast, results-driven business environment.

Scope
1.Cloud hosting for 1 year
2.PowerBI service License upto 5 Users
3.Active Directory setup
4.5 Dashboards/Reports/Live Streaming Dashboard
5.Data transformation and aggregations in realted to 5 Dashboards/Reports/Live Streaming
6.Publish Dashboard and Reports
7. 1 year 8X5 Support

More Links
https://otrs.com/product-otrs/